Shipping & Payment and Tax
All orders are subject to a handling period before shipment, usually 1-2 days.
Most orders leave the warehouse within 2 days after receipt of payment.
You will then receive notification of both processing and shipment. In many instances, we are shipping from our warehouses in either the US or Asia. If from Asia, please expect 12-16 business days to receive your order.
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
Please make sure to provide the correct shipping address. HAGAshop can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
Standard Shipping ( Free Shipping & 12-16 business days )
- Tracking Information : Not available
Premium Shipping ( 7-12 business days )
- Tracking Information : available
All products on HAGAshop.com are guaranteed to be delivered within 60 days . If you buy any product through the site, you are protected if you don't receive your order
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster)
About The Tax
In most cases, the buyer need not pay any customs. But sometimes in some countries, the customs officer may be strict. We are not accountable for any customs fee; please check out the customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country; the buyer should understand this situation. We sincerely apologize for any inconvenience.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
We are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
1.Credit Cards & Debit CardsWe accept all major credit cards & debit cards.
PayPal is the most popular online payment method in the world.
Buyers can pay securely by credit card (including Visa and Mastercard) via PayPal.